SMALL BUSINESS
Web hosting for small business: what actually matters
A small business host should make the website easier to operate. Fancy specifications matter less if backups, support, email, or recovery become a headache when something goes wrong.
Reliability and recovery
Ask how backups work, how long they are retained, and how a restore is requested. A backup is useful when you can actually recover from it.
Support that matches your comfort level
If you do not manage servers for a living, check which problems support will handle and which remain your responsibility.
Email and domain management
Some businesses want everything in one account. Others prefer separate email and domain providers. Either can work. Know what is included before moving an existing business.
Room to grow
Your first plan does not need to handle imaginary traffic years from now. It should have a sensible upgrade path if real traffic, ecommerce, or application needs grow.